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As a speaker at conferences and seminars I frequently challenge IT people to become more business savvy. My recommendation -- read David Loshin's "Business Intelligence: The Savvy Manager's Guide" first. Then read a BPM book, a CRM book, a supply chain book, and so on. If you're working in IT and have data warehouse or BI responsibilities, I make the same recommendation to you.
The proof, however, is in the practice. At a recent TDWI conference (San Diego, November 2003) this book sold out within the first few days of the event -- before Loshin had even arrived at the conference to teach a class. The Savvy Manager's Guide was among the top-selling books at this event and the first the be sold out.
Read this book. You'll be glad that you did!
You are a taxi driver. Your cab is yellow and black, and has been in
use for only seven years. One of its windshield wipers is broken, and
the carburetor needs adjusting. The tank holds 20 gallons, but at the
moment is only three-quarters full. How old is the taxi driver?"
It is through symbols that man consciously or unconsciously lives, works
and has his being.
-- Thomas Carlyle