Greg Levin
1 Buyer Beware
Call Centers are the most dynamic areas within any organization and have been known to cause great harm to those who enter without a good sense of humor. Mr. Levin's book captures many of the nuances any of us working with call centers have noticed yet were too cautious to criticize for fear of jeopardizing our employment. I've had the opportunity to meet Greg and his wit is as quick live as it is in the pages of his book. If you enjoy poking fun at yourself and your organization, you'll enjoy this finely crafted collection of satire.
