Cisco Syst. Aironet 1230 Access Point ( AIR-AP1231G-A-K9 )

The Cisco Aironet 1200 Series IEEE 802.11 a/b/g Access Point sets the enterprise standard for high-performance, secure, manageable, and flexible wireless LANs (WLANs). Providing numerous configuration and upgrade options, the Cisco Aironet 1200 Series supports a variety of clients in mixed frequency and mixed throughput environments. Whether configured for single 802.11a coverage, single 802.11g coverage, 802.11b/g coverage or for tri-mode 802.11a/b/g coverage, the Cisco Aironet 1200 offers the greatest flexibility and investment protection, allowing network administrators to deploy a wireless network optimized for their particular application.The Cisco Aironet 1200 takes advantage of Cisco IOS Software for ease-of-use and familiarity and is a key component of the Cisco Structured Wireless-Aware Network (SWAN), a comprehensive framework that delivers an integrated, end-to-end wired and wireless network. The Cisco Aironet 1200 Series provides customers with maximum freedom and flexibility, enabling constant connection to all network resources from virtually anywhere wireless access is deployed.

1 No antennae; Poor customer service
I ordered the Cisco Aironet 1231 the other day, and after it arrived, set it up, and...couldn't get a wireless signal. I called customer support and was told I would be called back by a technician (which obviously the first person was not) within an hour. We waited...and got online to try to figure things out. Turns out that in VERY small print on an obscure documentation page of the 1231 it says at the very bottom that two external antennae are needed for the 2.4 GH wireless (802.11b/g) to work. I was even more disappointed to find out that the required antennae were available online for only $16 a piece, which makes Cisco look really cheap for not including such a small but vital item with a $500 router.

Although it took an astonishing twelve hours for customer support to get back to me, since I registered my complaint with them they have been very helpful. I really hope that they improve their web site-it really is not that helpful since you have to weed through pages of documentation before you can even begin to find information you need. I still haven't used this router since I'm waiting for the required antennae I had to order somewhere else. Cisco routers are supposed to be good, but as a warning to you, the potential customer, be aware that 1) you need to purchase external antennae with this product; 2) my initial experience with customer service was pretty disappointing.