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Performance, however, is the only thing that really counts. Mutual funds get measured every day and the performance results are made public via a number of sources. Ranking versus a peer group and/or the market makes the investment process transparent, there is no place to hide. Reaching goals and objectives are brought out into the open for analysis. Like any other business, good managers get rewarded, the others are fired. In contrast, back-slapping, brandy sipping, cigar smoke cluttered, class-ring, closed-door meetings puts the investment process under the fog of feel-good. Its a trust department investment style right out of the 1940s. How well do these class-tie managers build wealth in a market that provides 10% annualy and seldom produces two down years in a row? Long -term investors are always winners but relationship managers can't admit that. How well have these guys done in the second-half of the 1990s when average annual gains were extraordinary? Don't bother to ask, they won't provide the performance numbers. That's because they got beaten severely by a simple S&P 500 index fund with a miniscule management fee compared to their outsized "relationship" fees. Relationship managers don't care about performance because they sold fear and low expectations to their clints who are typically satisified, even very happy, with not losing money even if only over a relatively short period of time. This is a winning program for the manager and a losing program for the investor.
Bring my investment results out into the open where I can analyze how the manager is doing and keep his feet to the fire. If he does well, then he becomes my family's best friend. If not, then I'll change managers as quickly as I would quit a lousy doctor or incompetent auto mechanic. Managing money is a business, not a tea-party social event. I pay for results, I don't (over)pay for friendships or relationships...I never mix my goals and objectives.
Once the toothpaste is out of the tube, it's hard to get it back in.
-- H.R. Haldeman
What is comedy? Comedy is the art of making people laugh without making
them puke.
-- Steve Martin