Servant Leadership: A Journey into the Nature of Legitimate Power and Greatness

Robert K. Greenleaf

1 A Challenging Read
If you are looking for a leadership book with a different approach from the usual leadership book, and one that is intellectually stimulating and thought-provoking, then you should definitely read this book of collected talks, essays, and articles from Robert K. Greenleaf.

Armed with varied and extensive civilian leadership experience, Greenleaf boldly took me on "a journey into the nature of legitimate power and greatness." This journey challenged me early on when Greenleaf stated that the traditional hierarchical leadership used in most organizations, one person in charge as the lone chief atop a pyramidal structure, is the likely cause of most of our leadership problems. Greenleaf favored another, less frequently used tradition where the principle leader is "primus inter pares" - first among equals.

Throughout the book, Greenleaf made a compelling case that "primus inter pares" exists in important places with conspicuous success. With my leadership experience rooted in the traditional military hierarchical structure, at times it was difficult to understand Greenleaf's perspectives on the first or second read.

Greenleaf's insights into the servant as leader (one who makes sure that other people's highest priority needs are being served) in the first chapter lays the foundation for his subsequent chapters: the institution as servant, trustees as servants, servant leadership in business, servant leadership in education, servant leadership in foundations, servant leadership in churches, servant leaders, servant responsibility in a bureaucratic society, and America and world leadership.

With all the recent attention focused on moral and ethical breakdowns within some large and powerful institutions (Enron, WorldCom, Arthur Anderson, the Catholic Church, etc.), this book's continued relevance is obvious. Overcoming my challenges in reading this book was definitely worth the effort.

2 The best book on Leadership
You only need one book on the purpose and spirit of leadership and this is it. The single first essay is all that is really needed, yet Greenleaf offers several alternate versions for various professions and walks of life. Stick with the first and any specific one that applies to you.
This is why leaders lead. No tricks, no help here for someone wanting to learn leadership tricks to advance or get ahead. If you have a cause, if you want to serve, then this is for you. Corporate ladder climbers and greedy chumps need no waste their time.

3 Required reading for any aspiring business LEADER
This collection of Robert Greenleaf's lectures, essays and articles is truly remarkable, if for nothing else, for it's timing. Though originally compiled and published in the late seventy's, Robert Greenleaf's thoughts on Leadership were originally written and spoken in the 50's, 60's and early 70's ---- Fully 20 years ahead of the surge in popularity of "teams", "loyalty", "mutual-service covenants", and "empowerment". As Nagle and Pascarella point out in LEVERAGING PEOPLE AND PROFIT - THE HARD WORK of SOFT MANAGEMENT, "the next frontier of competitive advantage lies in engaging and energizing the creativity and enthusiasm of the workforce". It was Robert Greenleaf who first marked the trail to this frontier by teaching business managers how to lead by serving the needs of all stakeholders. Greenleaf understood (and clearly articulated) the need to shift the workplace environment away from "compliance", and toward "enthusiastic engagement". He understood that the scientific workplace created by F.W. Taylor was but a stepping stone to a more civil, more satisfying, and ultimately more productive covenant of service, satisfaction, and growth. Though at times ponderous and obscure, Greenleaf's work should be required reading for fresh-faced MBAs who have grown accustomed to the pablum of simple formulas and buzzwords. Perhaps if more of them were forced to chew their way through his thought processes, there might be more LEADERS and fewer paint-by-numbers B-school clones.