mfg by: Sharp This is the most versatile Over the Range microwave oven ever. It combines convection cooking with microwave energy. This convenient microwave oven is a wonderful "second oven." It browns, bakes, broils, crisps, and roasts with microwave, convection, combination broil options. A generous 1.1 cu.ft stainless steel interior easily handles a variety of cooking needs. Also available in Black: R-1870, White: R-1871, and Bisque: R-1872. Features 13 inch Diameter Ceramic Turntable with ON/OFF flexibility will handle oversized or oblong-shaped dishes or containers. CompuBroil, CompuRoast, CompuBake will automatically compute broiling, roasting, and baking times/temperature settings. 7-Digit, 2-Color Interactive Display spells out programming steps on an easy-to-read display. Built-In Exhaust System offers horizontal or vertical discharge or ductless recirculation. Also included are a hood light and powerful fan. Smart & Easy Sensor Settings automatically determine cooking or reheating times/power levels for 12 microwave favorites. High Rack is included for two-level baking. Low Rack may be used for baking, roasting, or broiling. Specifications Capacity (cu.ft.) 1.1 cu.ft. Wattage 850W Color Stainless Steel Outside Dimensions 29 15/16" x 16 11/32" x 15 9/32" (w x h x d) Turntable Diameter 13" Display Type 7-digit, Interactive, 2-color Automatic Settings 25 Interior Dimensions (w x h x d) 17 1/8" x 8 1/16" x 13 13/16" Temperature Control 100, 150, 275-450F in 25 degree increments Oven Interior Stainless Steel with light Net Weight 71 lbs. Shipping Weight 85 lbs. AC Line Voltage 120V, single phase, 60Hz, AC only AC Power 1.6kW, 13.2A Safety Compliance FCC, DHHS, UL/cUL listed Supplied Accessories High and Low racks Optional Accessories RK-220 Charcoal filter for
1 Problems
What Sharp Corporation designer ever thought of incorporating two screws, each about a foot long, to be inserted, blind, from front to back in order to pin this unit to the wall? Our installer finally had to give up on the use of these two impractical items.
Other design problems are:
1. The control panel is not backlit and so cannot be used easily in a dimly lit room.
2. The internal light does not adequately illuminate the food.
2 Don't order this from Amazon! Save yourself a BIG headache.
I ordered this from Amazon because of the low price, and they were offering free shipping and $25 additional off that day. I received the microwave and it was damaged due to poor packaging. I arranged for a return and replacement. Very easy. Second one came damaged. Amazon took it back but will not even try to replace it again. Now I found that they charged me an extra $25 even though my invoice says $431.95. I'm very disappointed in Amazon.com at this point. Why are they still selling this online, but refuse to ship me another? Interesting.... I'm going with the Dacor over the range from a local dealer. It's more money, but I know it's right and if it's not, the company will stand behind it, unlike Amazon.
3 Bargain??? Mind the interior!
One week after installing this over-the-stove, convection microwave, the stainless steel interior began to look spotted. A white cloth rubbed on the area revealed rust which continued growing like a severe rash on all surfaces of the inside. Sharp authorized a local service rep to make a housecall and examine it. He concluded the metal interior's defect, whereupon Sharp said they would replace (but not pay for reinstallation of) the unit. Removing the defective microwave and reinstalling will cost me $140!!! That wipes out any savings incurred by ordering online. Sharp's customer service will not compensate. I would have been MUCH better off buying from my local retailer who would have changed out the piece without charge in a situation like this. Live and learn. It is more than one month after the inspection and I have not received the replacement (said to be on back-order but still available online!!!).
Aside from the interior cosmetic defect, the microwave looks great and works fine.
4 Shipping of this unit
I see many disgruntled people who have had shipping problems. Sharp does not put enough packing materials in the box to ship these VIA Post-Office or UPS. At 85 lbs The seller needs to Double Box these and add more packing material and then send via FED-EX or DHL at a higher ground rate and customer will be fine. Thanks
thecloseoutking
5 Damaged Goods - Terrible Packing
You know I read the other reviews about damage, but the price was so good and the shipping was free.... decided to roll the dice.... Before you do ..... know the odds! The packing on this item is the absolute worst I have ever seen on any item. This is a heavy appliance - Shipping Weight is 84 lbs! We are talking 1/2 to 3/4 styrofoam in corners. I have literally 2x the packing for the 8 lb item I manufacture and sell. I would say if you shipped 10 of these by UPS you would be extremely lucky to get 2 that got through undamaged! Mine is going back and I ain't re-ordering. I have gotten other Sharp products and been pleased.... their appliance division just flunked my IQ test!
6 Sharp..NO customer service!
I ordered one of these on line. It came in promptly. I found that it was bent on the bottom, bent on a piece of stainless steel across the front and the vent damper that came inside the oven was damaged. This appeared to be a factory sealed unit.
It had to come from the factory like this. Possible the bottom was bent somewhere in shipment ranging from the factory to the shipper. Since I got it on Friday, I went ahead an installed it thinking that Sharp would simply send me the parts as they were screw on simple replacement parts. I was wrong. First Sharp said they did not warrant cosmetic damage. I told them it was factory shipped that way, please send parts. They said NO! Ship it back to who I bought it from. I, after much argument, had to take it down and send it back. This ended up costing the seller shipping charges which they paid. I felt this was not right as Sharp could have easily fixed the problem. The shipper did not have another unit in stock, so I got a refund and ended up buying another brand locally. The foam in bottom of carton was very thin (none in middle), thus, subjecting the unit to shipping damage. I had a Sharp before this one that never gave any real problems, but their customer service really sucks!
My advise to you is to carefully check ANY microwave oven you buy before you leave the store or install it. Apparently the factories in USA or Korea do not do this before they ship them.
I finally got my replacement oven installed, but it was the third unit to get one that was not bent right out of the box.
7 A great, sleek oven... if you can get an undamaged one.
We ordered one of these and were shipped an open box/customer return. The bottom of the unit was dented and the interior was dented. It made a humming/vibrating noise during microwave operations.
Amazon shipped us another unit which also was an obvious open box/damaged customer return. Looks like people are dropping these during the install, then returning and the factory/warehouse people aren't even refurbishing them. It was easy to tell it was already used since the exhaust vent was not set to the factory default of recirculating.
It isn't Amazon's fault, in fact they were so quick to ship another unit(2nd day fedex!). I wonder if other vendors are seeing this problem... I love the way this looks over my stove, but it looks like they wont be sending another one due to the problems with the warehouse.
8 American Made Microwave w/convection -works great
I purchased this item for two reasons, 1) because this is a Union Made microwave assembled in TN (the only American made microwave I've found) and 2) It has a convection oven that can double as a 2nd oven.
The styling on this unit is very nice, sleek and not overcomplicated, it enhances the look of my kitchen.
The microwave cooking is simple, with built in functions for thawing frozen items or popping popcorn, etc. You punch a button, it asks you how many steaks you are defrosting or how much popcorn you are popping and it does the rest.
Convection cooking is new to me, but the manual and recipe booklet that come with the unit have already produced salmon steaks with a white wine/basil sauce and cooked a pizza. I've found that in the heat of the summer I can use this oven vs. my gas oven and it cooks faster and doesn't heat up the house as much. There is also a function that combines microwave and convection cooking to get meals done even faster... there are so many things this machine does, I've yet to figure them all out.
A nice feature, you can turn the turntable on/off depending on whether you have a round or rectangular dish.
The unit runs on regular 110 voltage, so no complicated rewiring.
GE, Kenmore and Samsung all have similar units -all made in Korea, all for the same price or more. I chose this microwave because I was tired of complaining about outsourcing of American jobs and wanted to support a company like Sharp that is still making some of their units here in the USA.
